Infinity IT Services IT Support Experts
Infinity IT Services has been serving the New York area since 2010, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.
We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.
Give those hours wasted on IT problems back to your employees and create a lasting impression on your clients through superior technology services and customer care.
Infinity IT Servicesis your personal IT and computer support company in Mississauga Village Center, specializing in providing technical help, website development & mobile application development and consulting small and medium sized businesses. We are a growing business ourselves and believe in maximizing our customers’ potential as a business through technology; we focus on providing excellent business to business support through process and then advise on the technical solutions.
For most companies a reliable and secure technology platform is an essential part of their business that helps them operate more efficiently, deliver client service and meet compliance requirements.
We believe that technology is at the foundation of all business.
For forward-thinking SMEs, however, technology means much more than this. These companies understand that technology is a strategic investment that can create new business opportunities, enhance competitiveness and boost the value of their company. They also know that the smart choice is to outsource this to a specialist partner.
Our vision is to help drive the growth of these SMEs by ensuring their technology infrastructure is safe and secure and by providing strategic guidance on how new and existing technologies can deliver their business goals and aspirations.
Our Mission is to deliver seamless technology support for SME’s that provides a foundation platform for growth, whilst enlightening them about the potential of technology
Our Key Focus is on the major concerns of IT practitioners. By focusing on these important areas, we are able to minimize reactive intervention, and concentrate on giving our customers the best possible personalized service. Our Key Focus areas cover the six concerns of most IT practitioners:
Infinity IT Servicesmaximize system reliability by using advanced monitoring software which warns of issues before they become problems, in conjunction with implementing systems with high levels of fault tolerance. Allied with regular maintenance and report analysis, Infinity IT Serviceskeeps your system reliably operational.
Paramount to any IT network is security. Viruses, malware, data theft, wireless access, hackers, firewall breaches, social networking and more, contribute to network vulnerability. Infinity IT Services’s expertise in this field will help ring fence security risks on the four key levels of: Data; Applications and systems; Devices; and People.
We help our customers develop an IT strategy over a 1-3 year period. By looking at developing IT trends and costs, and building a personalized IT road map, we assist in developing an IT strategy to complement and support your business strategy. Our ROI auditing tool aligns with the roadmap to give ongoing strategic reporting.
New IT technologies and applications continually bombard the market. Using these in the most innovative ways whilst operating within business restraints, or creating a paradigm shift for business advantage, needs the specialist and creative expertise available at Infinity IT Services.
Return on Investment
IT is a continuously developing business tool, but investment in IT can quickly spiral out of control. Our powerful auditing software tool helps control usage and costs, and provides measurement reporting to input into Return on Investment calculations.
Technology is the powerhouse behind all that we do to maintain and expand our key focus aims and objectives. We measure technology against the other five key focus areas If these criteria are met then we are ready to propose it to our clients, or indeed adopt the technology ourselves. Within the framework of technology focus we follow trends, such as using the Cloud, mobile applications, remote working, social networking etc. and are ready to advise our clients on all aspects. We also keep in mind our obligations to the environment, particularly ‘Green IT’, and reduction of the carbon footprint.
We have invested in our company to make your company better. With our cutting edge technologies, management software and system control software we continue to grow from strength to strength in ourselves allowing us to serve you better and continuously develop your company’s IT needs
IT challenges can lead to late nights, lost time or missed opportunities: through one fully-integrated platform we have invested in, we are able to manage all aspects of your business in a way that is straightforward for you to use
- Single Business Operating System Forget cumbersome, multi-platform operations.
- We combine IT, Help Desk, dispatch, service-level management and CRM into a simplified, single-business solution.
- 24/7 Cloud Access We can get instant status of any client, ticket or employee and your installs.
- Maintenance and upgrades happen seamlessly – without interrupting the course of your business.
- Additional Resources We have joined the IT Nation™ allowing us to gain access to hundreds of educational assets.
- User groups and business consultants continuously adding to our extensive knowledge base
System Control Software (SCS):
This unique software designed from the perspective of system engineers with real working experience in the services industry allows us to support and resolve all your issues remotely, greatly increasing technician efficiency, adding flexibility and dramatically reducing cost while driving IT automation into your business. With its latest features and enhancements we can deliver increased speed, real-time agent deployment status and unprecedented centralized visibility into your systems.
We deliver our promise of extending key areas of usability, centralizing multivendor-platform support, mobile device management, Optimizing network operations centers and enhancing overall reliability. In a nutshell, we can perform any IT support & management task or process that needs to be accomplished remotely, efficiently and non-intrusively. Cutting-edge, native agent technology makes our SCS the most powerful, feature-rich and widely-sought remote managing platform in the current IT market.
Technical areas that we specialize in include: cloud computing, web hosting, remote desktop, data recovery, online backup, web domain, Virtualization, colocation, Rackspace, antivirus, security essentials, malware, secure email, encryption software, cyber security, email hosting, hard drive recovery, VPS, VMware, Microsoft Office, dedicated servers, broadband speed, ADSL . We are based in Mississauga but are not limited to businesses in Ontario; we provide expert IT solutions online Worldwide.