Infinity IT Serviceswill refund 100% of the amount you paid if our technicians fail to resolve the primary issue in your PC within 15 days of the subscription commencement. You need to apply for this refund by writing an e-mail to us at [email protected] stating your name, details of the plan purchased, and the reason for seeking the refund. We will revert back to you within 3 to 5 business days on details of the refund.
You are free to cancel your subscription anytime during the period you’ve opted by writing a mail to us at [email protected] if you do not receive the confirmation e-mail from Infinity IT Serviceswithin 3-5 working days, you can call at our customer care number and apply for cancellation. If our technicians were able to resolve a few or all problems you encountered during the subscription period yet you are not satisfied with the way the services were delivered, you can cancel the service you’ve availed with Infinity IT Services. Under such circumstances, refund will be made for the days left till the plan gets expired on pro-rata basis.